1-Year Manufacturer Warranty
All laptops come with a 1-year manufacturer warranty that covers:
- Hardware defects
- Internal component failures not caused by misuse
- Manufacturing-related issues
What the Warranty Does NOT Cover
- Accidental damage (drops, liquid spills, cracks)
- Wear & tear
- Damage caused by tampering or unauthorised repairs
- Software-related issues (OS corruption, viruses, user-installed apps)
Extended Warranty
- Optional extended warranty may be available at checkout.
- Coverage details depend on the plan selected.
How to Make a Warranty Claim
- Keep your purchase receipt or order confirmation email.
- Contact our support team with:
- Order number
- Product serial number
- Description of the issue
- Photos or videos if possible
- We will assist you with the manufacturer’s service centre or authorised repair partner.
Replacement & Repair
- Approved claims may result in a repair, replacement, or parts replacement depending on the manufacturer’s policy.
- Processing time varies depending on the service centre.